The airport was crowded, noisy, chaotic. Nothing unusual about that. I was waiting, properly queued up, to board my flight. To my right was a line of nine wheelchair-bound folk also waiting patiently. All but one, who was waiting not so patiently. She was sixth in the line of pre-boarding wheelchairs, and she was not happy about it. She muttered and groused about how long it was taking, and who did they think they were to put her sixth in line, she’d get a terrible seat, and it was going to…Continue
You bury your head in your hands. You’d really like to run screaming from your cubicle, but for one, that would get you instantly fired, for two, your shoes are definitely not made for running. But the stress! Not only does your job stress you out, but there’s your family, friends, chores, errands, social media to keep up with – AARGH! It’s enough to make a grown man/woman weep.
So off you go to yoga/pilates (how to make the time for that is yet another stressor), or…Continue
Summer blockbusters are full of Masters of the Universe—Superheroes/heroines, Emperors and Kings—in righteous battle. And, when someone storms your castle – be that of your thoughts, your actions, your behavior—don’t you defend it with all your might? “You’re wrong!” “You messed up, not me!” “I didn’t do that, you did!” We like to be Masters of our own Universe, so when someone points the finger at us and tell us we’re wrong, we did it wrong—well, we don’t like it, not one…Continue
The other day, a good friend of mine gave a talk in which he described how he overcame his addiction to alcohol, and it basically came down to this: he decided he had a choice. To ease the pain of life by drinking, or to choose happiness. To stop looking at everything that didn’t work in his life, and deliberately look at what was working.
In other words, to shift his focus. Now, this wasn’t a magic wand he was waving. His whole life didn’t radically change from one day to the next,…Continue
Ever watch a skilled dog trainer work with a puppy? The trainer never ever punishes the sweet beastie for not sitting on the “sit” command, but rather rewards the dog with praise and treats the instant his furry butt hits the ground. The dog—smart pooch—gets the idea real fast, and proceeds to sit on cue with remarkable consistency.
It’s no different with employees. Any good manager knows that catching employees in the act of doing something right is far more effective in…Continue