BusinessWeek just ran a column discussing this very topic, which offered some interesting things to think about and some new marriage stats. For example, it says:Every business owner or entrepreneur knows that retaining customers is more profitable than continually having to attract new ones. The best way to do that is to deliver value through great products backed with world-class service. When it comes to marriage and family, you are the product. At some point in your relationship, your significant other thought you were the best product in a crowded market. You probably still are, but the health of this relationship depends entirely on the service you deliver.
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